Ordering and Return Policy

PrintE-mail

Ordering Information: Orders can be placed online, by phone 609-290-1463, or by fax 817-594-0008.
Please be sure your store name and a contact information is on your faxed order.

Payment: Payment is due at time of order.

Prior to processing an order, a credit card authorization form must be completely filled out and signed by the responsible party, as well as, a current resale certificate.
Visa * Master Card * American Express * Check (must have prior approval)

Order Cancelation: Orders canceled after 3 business days will be charged a 35% restocking fee.

Minimum Order: $150.

Shipping: Orders are shipped Priority through USPS within 5 days of payment clearance.
Back orders can take up to 4 to 6 weeks.
For Items Totalling: Shipping Is:
$0.01 to $149.99 $11.00
$150.00 to $249.99 $16.00
$250.00 to $499.99 $19.00
$500.00 and up $30.00

Returns: No Returns Accepted

Warranty: The warranty covers manufacturing defects affecting the structural integrity of the piece under normal conditions but does not cover abuse, neglect or acts of God. Avery Addison & Co.'s liability is limited by the cost of the purchase. Purchase of a Sweet Hold 'Ums product constitutes acceptance of these policies.